Brussels Airlines launches Mobile Check-In
As from today, passengers flying with Brussels Airlines can check-in from their mobile devices (Smartphone, PDA, Blackberry, web-enabled mobile phone). The electronic boarding pass will be sent to the passengers’ mobile device, and can be used all over the airport as proof of check-in. Brussels Airlines is the first Belgian airline company that offers passengers a faster, more comfortable and environment-friendly Mobile Check-In solution.
The electronic boarding pass will then be sent to the passengers’ mobile devices as an sms or email, and can be stored in the device’s memory. The received sms or email will contain a 2D barcode that can be used at many places in the airports (*) which require proof of check-in (for example, at border controls, at fast lane security, in duty-free shops, to enter lounges and at boarding gates).
When you check in using your mobile device, you will also able to select your preferred seating as well as fill in your frequent flyer details. Passengers will also be able to check the real-time status or punctuality of a flight on the website m.brusselsairlines.com. Checking in on the same mobile device for more than one passenger is not possible as one boarding pass will only admit one passenger.
Trustworthy, fast and environment-friendly
Mobile check-in is a trustworthy and safe technology that is slowly being introduced on all European airlines. Brussels Airlines is the first Belgian airline that is offering this service. There is no extra cost to check in using your mobile device.
The mobile check-in is not only an efficient method of registration that saves time (it only takes a few seconds) whereby queuing at airports can be avoided, it is also environment-friendly as no document needs to be printed.
In addition, the boarding pass cannot be lost. And should someone experience a problem with their mobile device (low battery, etc), there is no need to fret as a replacement boarding pass can always be printed at the airports.
Other check-in possibilities
All the other check-in possibilities of Brussels Airlines will continue to be available. These include the popular online check-in, the automated self check-in at airports and the classic manned check-in counters at the airport.
The latest figures show that electronic check-in is on the rise. More than 40% of Brussels Airlines passengers now check in using either the online check-in or the automated self check-in services. The figure for total passengers departing from Brussels Airport who use these services is even higher – 60%. Moreover, the figure for passengers who choose to use self check-in services continues to rise monthly. It is hoped that with the Mobile Check-In service, this trend will pick up even more.
* This service has yet to be approved by airport authorities at a number of airports (Moscow, Tel Aviv, Sevilla, …). Passengers departing from these airports will not be able to use the Mobile Check-In service, but would still be able to check in online.