The national trade unions in Belgium have called for a general strike across various industries on 8 and 15 December. Brussels Airlines does its utmost to operate its flight schedule, but must anticipate the impact the national actions may have, as the strike days are very busy days for the airline, with a total of 22,000 and 21,400 passengers booked on flights on 8 and 15 December respectively.
In order to minimize the inconveniences for its passengers, Brussels Airlines has decided to adapt its European flight program on 8 and 15 December. Passengers will be offered alternative travel options or they can choose to request a refund in case their flight is cancelled. More information about the adapted flight schedules.
Since 21 November Brussels Airlines offers all passengers booked on flights on 8 and 15 December, the possibility to rebook their flight pro-actively, if they don’t wish to fly anymore on these dates, regardless of whether their flight is cancelled.
On 8 and 15 December, the airline will do its utmost to assist her passengers as much as possible. The airline strongly advises to travel with hand luggage only, if possible, since baggage handling activities might be impacted as well.
“We want to assist our guests as much as possible, in line with our daily pursuit of personal service. That’s why we adapt our flight schedule in advance, so passengers can be informed in time and are offered alternatives, so they can organize themselves. We truly regret the inconveniences these social actions will cause for our guests.”
-- Bernard Gustin, CEO of Brussels Airlines.
Brussels Airlines currently anticipates no impact on its long-haul flights. The company keeps its customers informed of the situation via their website, Facebook and Twitter (@FlyingBrussels). Passengers are also notified by SMS (if phone number is available) and e-mail, or through their travel agent.