Brussels Airlines relocates to brand-new Queen’s Terminal at London Heathrow

Starting today, Brussels Airlines passengers flying to or from London Heathrow will arrive or depart from the brand-new Queen’s Terminal. This new terminal at Europe’s largest airport, built exclusively for members of the Star Alliance network and equipped with the latest technology, is the new London base of Brussels Airlines and 22 other Star Alliance members.

The Queen’s Terminal, formerly Terminal 2, opened last spring and was inaugurated by Queen Elizabeth herself. The construction of the terminal cost GBP 11 billion (EUR 14 billion). The terminal is equipped with the latest airport technology to ensure that check-in, security and boarding go as smoothly as possible. Thanks to the ingenious architecture, passengers will be able to move about the terminal with ease and despite its size, the walking distance to the boarding gates is short.

“Our move to the Queen’s Terminal is a big quality improvement for our passenger. In the past, passengers had to walk long distances, ride escalators up and down, and peak hours could get very busy, causing long queues. The new Queen’s Terminal has been designed with passengers’ needs in mind, and there will not be such issues anymore.”

-- Peter Cornillie, Vice President of Ground Operations at Brussels Airlines.

Next to Brussels Airlines, 22 other members of the Star Alliance network are also relocating to the Queen’s Terminal. As all Star Alliance members will operate from the same terminal, cooperation between the airlines will improve and flight connections will be even smoother. Time-consuming transfers between the different terminals at London Heathrow will no longer be necessary and the minimum waiting time between two flights can be reduced to 60 minutes.

Brussels Airlines offers three flights daily between London Heathrow and Brussels Airport. These flights attract both passengers who fly via Brussels or London to another destination, either with Brussels Airlines or with a Star Alliance partner, as well as businessmen and day-trippers travelling between the two cities.

The 23 Star Alliance members who operate to and from the Queen’s Terminal account for about 20% of total passenger traffic at Heathrow. Annually, this translates to 12 million passengers. The Star Alliance members operating out of the Queen’s Terminal are Aegean Airlines, Air Canada, Air China, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Brussels Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Singapore Airlines, South African Airways, SWISS, TAP Portugal, Turkish Airlines, THAI and United. Together, these airlines offer 120 flights daily to 45 destinations across 25 countries.