Brussels Airlines renews catering supply contract with LSG Sky Chefs

Brussels Airlines has renewed its catering partnership with LSG Sky Chefs for a period of a further 5 years, after a tender process that focused on key criteria of quality, innovation, operations and costs.

Brussels Airlines has renewed its catering partnership with  LSG Sky Chefs for a period of a further 5 years, after a tender process that focused on key criteria of quality, innovation, operations and costs. LSG Sky Chefs, the world’s largest provider of in-flight-services, is the confirmed catering logistics supplier across the Brussels Airlines network for medium/long haul business and economy, as well as b.flex economy+ and retail b.light economy catering needs.

In-flight product is of key importance to Brussels Airlines, and is a significant element in customer satisfaction. In the past the airline has won several awards in this field, and thus the tender process specifically required a partnership that could guarantee a high standard of quality and innovation and specific attention to product development and market trends. Value for money was also a key aspect, as this is an important element of Brussels Airlines’ offer to its customers.

Sole supplier

LSG Sky Chefs will be the sole supplier at the Brussels Airport home base for catering and catering logistics on board the Brussels Airlines fleet of 49 aircraft (+- 40.000 flights/year). This includes the food, drinks and duty free offer for all Brussels Airlines medium and long haul services and, on the European flight sector, the all inclusive catering for Brussels Airlines b.flex economy+ passengers, as well as  the retail concept for b.light economy passengers.

Brussels Airlines and LSG Sky Chefs have enjoyed a fruitful working relationship since 2002. This new contract will see them working together for another 5 years, with a renewed emphasis on achieving high levels of service excellence.

Philippe Vander Putten, CEO Brussels Airlines says: “This new catering supply contract will allow Brussels Airlines to continuously optimise and extend our product offering on board. We look forward to surprising and delighting our passengers already this summer with our new in-flight catering experience.”
“The award of this new and extended contract further solidifies our longstanding commitment to Brussels Airlines”, says LSG Sky Chefs CEO Walter Gehl. “We sincerely appreciate our customer's trust in LSG Sky Chefs and remain deeply committed to providing them the highest standards in service as well as real value for money. Additionally, we are confident that our innovative concepts will support Brussels Airlines' future growth plans."

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About Brussels Airlines

Brussels Airlines is the home carrier of Belgium and one of the four network airlines of the Lufthansa Group. It connects the European capital from Brussels Airport with over 85 destinations, 17 of which are in Sub Saharan Africa. The company employs more than 3,300 people and operates 43 aircraft.

Brussels Airlines aims to emit 50% less CO2 by 2030 compared to 2019 and plans to be carbon neutral by 2050. The airline is participating in the Stargate Project led by Brussels Airport and is therefore part of the testing ground for sustainable aviation at its home base. In addition, the airline signed the Circular Economy agreement of the Antwerp Management School in 2021. The airline was the first to transport Sustainable Aviation Fuel (SAF) through the CEPS-pipeline connecting Brussels Airport early 2023. By end 2024, Brussels Airlines will have welcomed five state-of-the-art Airbus A320neo allowing the airline to significantly lower its CO2- and noise-emissions on its medium-haul network.

As an ambassador of its country, Brussels Airlines brings the world to Belgium and the best of Belgium to the world, among others through collaborations with Belgian Star Chefs, Belgian culinary products and the Belgian Icons, specially painted aircraft that honour a Belgian iconic person, team or event to promote Belgian culture worldwide.

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About Star Alliance

The Star Alliance network was established in 1997 as the first truly global airline alliance, based on a customer value proposition of global reach, worldwide recognition and seamless service. Since inception, it has offered the largest and most comprehensive airline network, with a focus on improving customer experience across the Alliance journey.

Overall, the Star Alliance network currently offers more than 10,000 daily flights to almost 1,200 airports in 184 countries.

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