Brussels Airlines signs ground handling contract with Alyzia

After a thorough tender process initiated in June 2020, Brussels Airlines has chosen Alyzia as its new ground handling partner at Brussels Airport.


Following the bankruptcy of its handling partner Swissport Belgium in June 2020, Brussels Airlines initiated a procedure to search for a new ground handler in its home base at Brussels Airport. As the bankruptcy vacated the second handling license at the airport, several contenders entered the Belgian market to run for a permanent license. In December, the second permanent operating license was granted to Alyzia, a French company serving over 80 airlines in 8 French airports.

After a thorough tender process that took several months and which was based on quality, performance and cost criteria, Brussels Airlines decided to appoint Alyzia as its new ground handling provider at Brussels Airport as of 1 April 2021. The contract foresees a cooperation until at least 31 March 2024. The contract includes ramp handling (including baggage handling, tarmac handling and de-icing, among other services) and the management of Brussels Airlines’ Lost&Found service. Until the end of March 2021, Brussels Airlines’ ground handling continues to be managed by Aviapartner, the other license holder.


About Alyzia

Since 1948, Alyzia, a former Aéroports de Paris entity, has been the privileged partner of many airlines at Parisian airports. Armed with recognised know-how and dedicated employees, Alyzia provides each customer with high quality ground handling services.

In 2012, Groupe 3S acquired Alyzia. Alyzia was one of the first ground handling companies to obtain the ISAGO certification in 2012 in both Parisian airport platforms (Roissy CDG and ORLY), renewed in 2015 and 2017. In September 2013 the company obtained the Quality, Safety and Environment certification (ISO 9001-14001, OHSAS 18001) which was renewed in 2018 and acknowledges Alyzia’s investment in continual improvements. These certificates allowed to put the greatest value on the quality, safety and environment of the company.

Concerned about the environment and the need to reduce emissions, Alyzia has taken pains to make its equipment as green as possible. Currently, they have more than 300 hybrid vehicles.


Alyzia media requests:

Maaike Andries

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About Brussels Airlines

Brussels Airlines is the home carrier of Belgium and one of the four network airlines of the Lufthansa Group. It connects the European capital from Brussels Airport with over 90 destinations, 18 of which are in Sub Saharan Africa. The company employs more than 3,400 people and operates 44 aircraft.

Brussels Airlines aims to emit 50% less CO2 by 2030 compared to 2019 and plans to be carbon neutral by 2050. The airline is participating in the Stargate Project led by Brussels Airport and is therefore part of the testing ground for sustainable aviation at its home base. In addition, the airline signed the Circular Economy agreement of the Antwerp Management School in 2021. The airline was the first to transport Sustainable Aviation Fuel (SAF) through the CEPS-pipeline connecting Brussels Airport early 2023. By end 2024, Brussels Airlines will have welcomed five state-of-the-art Airbus A320neo allowing the airline to significantly lower its CO2- and noise-emissions on its medium-haul network.

As an ambassador of its country, Brussels Airlines brings the world to Belgium and the best of Belgium to the world, among others through collaborations with Belgian Star Chefs, Belgian culinary products and the Belgian Icons, specially painted aircraft that honour a Belgian iconic person, team or event to promote Belgian culture worldwide.

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About Star Alliance

The Star Alliance network was established in 1997 as the first truly global airline alliance, based on a customer value proposition of global reach, worldwide recognition and seamless service. Since inception, it has offered the largest and most comprehensive airline network, with a focus on improving customer experience across the Alliance journey.

Overall, the Star Alliance network currently offers more than 10,000 daily flights to almost 1,200 airports in 184 countries.

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