Industrial actions security staff at Brussels Airport: heavy flight disruptions on October 1

Brussels, September 27, 2024 - A national manifestation organized by the unions of security workers in Belgium will take place on October 1. Consequently, capacity at the security screenings at Brussels Airport will be reduced. The airport has requested all the airlines to review their schedules accordingly. Brussels Airlines has therefore taken the difficult decision to cancel most of its flights on October 1. Passengers will be informed and rebooked as soon as possible.

Passengers whose flight is cancelled will be contacted by Brussels Airlines. The airline will offer an alternative flight schedule and will do its utmost to get everyone on their destination with the least possible delay. This can be a flight on an earlier departure date, a later date or the same day via another hub of Lufthansa Group.

The concerned passengers of whom Brussels Airlines has contact details, will get a proposal for an alternative flight via mail and can accept this alternative with one simple click. The airline therefore encourages its passengers to check their contact details in ‘My Booking’ on its website. On that same page, passengers can also check the status of their reservation. They can also get information via the chat assistant or via their travel agent.

Brussels Airlines has reinforced its Service Centres today to have maximum capacity to help passengers needing further assistance. However, considering the many rebookings that have to be done, waiting times might be longer than usual.

Brussels Airlines thanks all its concerned passengers for their patience and understanding.

Brussels Airlines apologizes to everyone who sees their travel plans disrupted by this industrial actions and thanks all its staff members for their tremendous efforts in finding solutions for all its passengers.

Nico Cardone

Nico Cardone

For media requests only

 

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About Brussels Airlines

Brussels Airlines is the home carrier of Belgium and one of the four network airlines of the Lufthansa Group. It connects the European capital from Brussels Airport with over 90 destinations, 18 of which are in Sub Saharan Africa. The company employs more than 3,500 people and operates 44 aircraft.

Brussels Airlines aims to emit 50% less CO2 by 2030 compared to 2019 and plans to be carbon neutral by 2050. The airline is participating in the Stargate Project led by Brussels Airport and is therefore part of the testing ground for sustainable aviation at its home base. In addition, the airline signed the Circular Economy agreement of the Antwerp Management School in 2021. The airline was the first to transport Sustainable Aviation Fuel (SAF) through the CEPS-pipeline connecting Brussels Airport early 2023. By end 2024, Brussels Airlines will have welcomed five state-of-the-art Airbus A320neo allowing the airline to significantly lower its CO2- and noise-emissions on its medium-haul network.

As an ambassador of its country, Brussels Airlines brings the world to Belgium and the best of Belgium to the world, among others through collaborations with Belgian Star Chefs, Belgian culinary products and the Belgian Icons, specially painted aircraft that honour a Belgian iconic person, team or event to promote Belgian culture worldwide.

More information on brusselsairlines.com 


About Star Alliance

Established in 1997 as the first truly global airline alliance, the Star Alliance network was founded on a customer value proposition of global reach, worldwide recognition, and seamless service. Since its inception, it has offered the largest and most comprehensive airline network, with a strong emphasis on enhancing the customer experience throughout the entire Alliance journey.

Overall, the Star Alliance network currently offers more than 17,500 daily flights to over 1,150 airports in almost 190 countries.

More information on staralliance.com

Contact

b.house Zone General Aviation - Airport Building 26 1831 Diegem

+32 2 723 89 90

press@brusselsairlines.com

www.brusselsairlines.com