Towards and about our passengers:
“Our first priority right now are our passengers. We sincerely regret the impact these actions have on our customers. At the moment we do not yet know how many flights will be impacted by the social action and how many will be operated as planned. We are doing everything possible to revise our flights schedule as soon as we have a view on the participation rate of our crews in the strike actions. We will inform all passengers travelling on 23, 24 and 25 June about the status of their flight and if needed, alternative travel options. We ask our passengers for their patience and to not call our service centres at this moment as they can’t provide any further information yet. Passengers can check on our website if their contact details are included in their booking (Manage My Booking) and add them if not yet done. Passengers who have booked via a tour operator or (online) travel agency need to contact their respective agency.”
About the social discussions:
“We regret that the talks with our social partners have not led to an agreement for our cockpit and cabin crew departments.
In the past weeks and months we have taken a series of initiatives to relieve the work pressure for our operational departments in this exceptional summer. Amongst others, we have taken out 148 flights to ease the operations. We recruited 225 additional cabin crew members and we have adapted flight duties as a response to the requests from our staff about the heavy workload.
As we were loss making in 2020, in 2021 and still as well in Quarter 1, 2022, our financial situation does not allow us to reverse or reopen the current CLAs, which were signed as part of our agreement with the Belgian Government by all our social partners in 2020 to guarantee a future for our company.
We have succeeded fairly well in fulfilling our staffing needs, customers are eager to fly with us again to their holiday destinations after two years of isolation, booking numbers are rising at high speed,… all good reasons to be optimistic for our future. After our turnaround program Reboot Plus and two years of fighting the worst crisis in our history, we are now scrambling to keep up with the fast recovery of our industry.
Recovery, in the sense that demand is coming back at an unseen speed for the summer, but not a recovery of the heavy losses we have suffered. In aviation it is imperative that we take the opportunity of the summer months to make a profit. Furthermore, we are battling significantly increased costs, mainly but not only, due to the fuel price. A three-day strike will have a very large impact on our company’s bottom line and would force us to review the growth we had planned.”
Additional info for press:
At this time 525 flights are planned for 23, 24 and 25 June. We do not yet know how many of those will be cancelled as this depends on the participation rate of our crews in the strike action. We will keep you posted on further developments.
Both statements can be quoted in name of Maaike Andries, Spokesperson for Brussels Airlines.