Brussels Airlines forced to cancel all flights due to Belgocontrol strike

Following the recent announcement of a 24-hour closure of the Belgian airspace from 22h next Sunday, December 14th, Brussels Airlines is forced to cancel all of its flights during the duration of the strike.

Belgocontrol air traffic controllers have announced that from 22h on Sunday, December 14, they will go on strike during 24 hours. Brussels Airlines sees no other option than to cancel all its flights to and from Brussels Airport during that time. Earlier, Brussels Airlines already canceled 84 flights proactively for 15 December due to the national strike. The airline estimates the financial impact at 5 million euro.

The main priority of the airline is to inform its passengers as soon as possible and to provide travel alternatives. Passengers whose flight has been cancelled, can rebook their flight to an earlier or later date, or they have the option to request a refund of their ticket.

Brussels Airlines’ staff does its utmost to assist their customers as quickly as possible. Therefore the airline’s Service Center will remain open longer on Friday evening and will be reachable until 21h (+32 2 723 23 62). Passengers can also go to the airport counters to change their tickets.

"We deeply regret that, once again it’s the travelers who are the victims of this action. We will do everything we can to assist our customers as much as possible. Colleagues from different departments will help out to reinforce our call center, "said Bernard Gustin, CEO of Brussels Airlines.

The company keeps its customers informed of the situation via their websiteFacebook and Twitter (@FlyingBrussels).Passengers are also notified by SMS (if phone number is available) and e-mail, or through their travel agent.

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About Brussels Airlines

Brussels Airlines is the home carrier of Belgium and one of the four network airlines of the Lufthansa Group. It connects the European capital from Brussels Airport with over 90 destinations, 18 of which are in Sub Saharan Africa. The company employs more than 3,400 people and operates 44 aircraft.

Brussels Airlines aims to emit 50% less CO2 by 2030 compared to 2019 and plans to be carbon neutral by 2050. The airline is participating in the Stargate Project led by Brussels Airport and is therefore part of the testing ground for sustainable aviation at its home base. In addition, the airline signed the Circular Economy agreement of the Antwerp Management School in 2021. The airline was the first to transport Sustainable Aviation Fuel (SAF) through the CEPS-pipeline connecting Brussels Airport early 2023. By end 2024, Brussels Airlines will have welcomed five state-of-the-art Airbus A320neo allowing the airline to significantly lower its CO2- and noise-emissions on its medium-haul network.

As an ambassador of its country, Brussels Airlines brings the world to Belgium and the best of Belgium to the world, among others through collaborations with Belgian Star Chefs, Belgian culinary products and the Belgian Icons, specially painted aircraft that honour a Belgian iconic person, team or event to promote Belgian culture worldwide.

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About Star Alliance

The Star Alliance network was established in 1997 as the first truly global airline alliance, based on a customer value proposition of global reach, worldwide recognition and seamless service. Since inception, it has offered the largest and most comprehensive airline network, with a focus on improving customer experience across the Alliance journey.

Overall, the Star Alliance network currently offers more than 17,000 daily flights to over 1,200 airports in 190 countries.

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Contact Zone General Aviation - Airport Building 26 1831 Diegem

+32 2 723 89 90