Brussels Airlines introduces flexible rebooking options

Brussels Airlines introduces flexible rebooking options

  • Extensive waiver policy for flight rebooking to offer, responding to the wishes of its customers
  • New tickets purchased until 31 March will also have possibility to rebook once without rebooking fees 
  • Flights already booked with departure date until 30 April can rebook once until  31 December

The Lufthansa Group airlines Lufthansa, SWISS, Austrian Airlines, Brussels Airlines and Air Dolomiti are now introducing more flexible rebooking options. The new extensive waiver policy for rebooking applies to both existing and future bookings worldwide.

 

General rebooking option for future bookings:

With immediate effect and until 31 March 2020, Brussels Airlines, together with the Lufthansa Group airlines will waive the rebooking fees for all newly booked flights worldwide and offer a one-time rebooking – regardless of condition of the original booking fare purchased. Passengers can in future rebook to a new travel date until 31 December 2020 without rebooking fees.

 

Possibility to rebook existing bookings:

The new waiver policy for existing bookings applies worldwide for tickets purchased before 5 March with a travel date up to 30 April 2020. Passengers can rebook to a new date up to 31 December 2020 without any rebooking fee – regardless of condition of the original booking fare purchased.

 

Applicable for both waiver policies: The departure and destination airports must be identical. If the original fare is no longer available, the corresponding difference must be paid. The rebooking must be made before the original travel date.

 

With this new waiver policy, Brussels Airlines and the other Lufthansa Group Airlines are responding to the wish of many customers to help make their travel plans more flexible under the exceptional circumstances caused by the spread of the coronavirus.

About Brussels Airlines

Brussels Airlines is the home carrier of Belgium and one of the four network airlines of the Lufthansa Group. It connects the European capital from Brussels Airport with over 85 destinations, 17 of which are in Sub Saharan Africa. The company employs 3,100 people and operates 41 aircraft.

Brussels Airlines aims to emit 50% less CO2 by 2030 compared to 2019 and plans to be carbon neutral by 2050. The airline is participating in the Stargate Project led by Brussels Airport and is therefore part of the testing ground for sustainable aviation at its home base. In addition, the airline signed the Circular Economy agreement of the Antwerp Management School in 2021. In 2023, Brussels Airlines welcomes three state-of-the-art Airbus A320neo allowing the airline to significantly lower its CO2- and noise-emissions on its medium-haul network. Next to that, the airline aims to operate its first flight using Sustainable Aviation fuel (SAF) by 2023.

As an ambassador of its country, Brussels Airlines brings the world to Belgium and the best of Belgium to the world, among others through collaborations with Belgian Star Chefs, Belgian culinary products and the  Belgian Icons, specially painted aircraft that honor a Belgian iconic person, team or event to promote Belgian culture worldwide.

More information on brusselsairlines.com 

Brussels Airlines
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