Brussels Airlines introduces flexible rebooking options

Brussels Airlines introduces flexible rebooking options

  • Extensive waiver policy for flight rebooking to offer, responding to the wishes of its customers
  • New tickets purchased until 31 March will also have possibility to rebook once without rebooking fees 
  • Flights already booked with departure date until 30 April can rebook once until  31 December

The Lufthansa Group airlines Lufthansa, SWISS, Austrian Airlines, Brussels Airlines and Air Dolomiti are now introducing more flexible rebooking options. The new extensive waiver policy for rebooking applies to both existing and future bookings worldwide.

 

General rebooking option for future bookings:

With immediate effect and until 31 March 2020, Brussels Airlines, together with the Lufthansa Group airlines will waive the rebooking fees for all newly booked flights worldwide and offer a one-time rebooking – regardless of condition of the original booking fare purchased. Passengers can in future rebook to a new travel date until 31 December 2020 without rebooking fees.

 

Possibility to rebook existing bookings:

The new waiver policy for existing bookings applies worldwide for tickets purchased before 5 March with a travel date up to 30 April 2020. Passengers can rebook to a new date up to 31 December 2020 without any rebooking fee – regardless of condition of the original booking fare purchased.

 

Applicable for both waiver policies: The departure and destination airports must be identical. If the original fare is no longer available, the corresponding difference must be paid. The rebooking must be made before the original travel date.

 

With this new waiver policy, Brussels Airlines and the other Lufthansa Group Airlines are responding to the wish of many customers to help make their travel plans more flexible under the exceptional circumstances caused by the spread of the coronavirus.

About Brussels Airlines

Brussels Airlines is Belgium's national airline, connecting the capital of Europe to more than 70 destinations, whereof 15 in Africa, the continent that Brussels Airlines carries closes to its heart. Moreover, Brussels Airlines offers 54 destinations in Europe and 2 in North America. The company employs 3,300 employees and operates 38 aircraft.

In view of the global coronavirus pandemic, Brussels Airlines has committed itself to the strictest health safety measures in aviation worldwide, following the recommendations of EASA (European Air Safety Agency). Since the outbreak of the coronavirus, the Belgian airline operates an adapted flight schedule that is based on market demand and that takes into account the travel restrictions of the different authorities.

Thanks to its no-compromise positioning, Brussels Airlines combines competitive all-flexible fares with  the highest service quality. With yearly changing Belgian Star Chefs, its wide offer of Belgian food and drinks and the six Belgian Icons, Brussels Airlines is acting as a real ambassador of its country, bringing the world to Belgium and the best of Belgium to the world.

Creating over 40.000 direct and indirect jobs, Brussels Airlines plays an important role in the Belgian economy and is part of Belgium's second largest economic engine: its hub at Brussels Airport. In 2019, the airline transported over 10 million passengers to, from and via Brussels Airport.

Brussels Airlines offers cargo capacity on all its flights, commercialized by Lufthansa Cargo. The airline also handles the daily maintenance of its aircraft fleet.

Brussels Airlines is one of the four Lufthansa Group network airlines (Austrian, Brussels Airlines, Lufthansa and Swiss) and member of Star Alliance. The company was founded in 2002 and is 100% owned by Deutsche Lufthansa AG.

More information on brusselsairlines.com 

Brussels Airlines
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