Brussels Airlines introduces new private medical travel companion service

Brussels Airlines is further expanding its range of special assistance services for its customers. Under a new partnership with Medical Travel Companions, Brussels Airlines guests with special needs can now benefit from a personal companion and medical assistance service before, during or after their flight for a fee.

Brussels Airlines has teamed up with Medical Travel Companions to offer a new private concierge and assistance service for travellers with particular needs. The new option, which is available with immediate effect, offers a selection of individualized service packages which the Brussels Airlines customer can book along with their flight to meet their specific special requirements.

The new service will provide the traveller with a qualified companion such as a nurse, a paramedic or a physician, depending on the package chosen. The companion assigned will not only provide assistance in case of  medical needs: they will also support the traveller on request for desired services before, during and after their flight – in the present times, for example, by accompanying them to a PCR test.

“At Brussels Airlines we want to make travel more accessible by continuously improving our services. With this personal medical assistance service, we can give passengers with special needs the possibility to travel with peace of mind.”

  • Frederic Dechamps, Head of Sales Belgium for the Lufthansa Group

The new service aims at a broad target group such as families with young children, senior citizens and passengers with reduced mobility or medical issues who need assistance during their journey or are seeking more travel autonomy on their trip. The fees for a medical travel companion depend on the services requested and range from around EUR 450 to EUR 2,900. Further details on the offer can be viewed via the following link: brusselsairlines.com

Together with the Lufthansa Group airlines Austrian Airlines, Lufthansa and SWISS, Brussels Airlines belongs to one of the only western airlines to offer this service.

Maaike Andries

For media requests only

Kim Daenen

For media requests only

Wencke Lemmes-Pireaux

For media requests only

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About Brussels Airlines

Brussels Airlines is the home carrier of Belgium and one of the four network airlines of the Lufthansa Group. It connects the European capital from Brussels Airport with over 85 destinations, 17 of which are in Sub Saharan Africa. The company employs more than 3,300 people and operates 43 aircraft.

Brussels Airlines aims to emit 50% less CO2 by 2030 compared to 2019 and plans to be carbon neutral by 2050. The airline is participating in the Stargate Project led by Brussels Airport and is therefore part of the testing ground for sustainable aviation at its home base. In addition, the airline signed the Circular Economy agreement of the Antwerp Management School in 2021. The airline was the first to transport Sustainable Aviation Fuel (SAF) through the CEPS-pipeline connecting Brussels Airport early 2023. By end 2024, Brussels Airlines will have welcomed five state-of-the-art Airbus A320neo allowing the airline to significantly lower its CO2- and noise-emissions on its medium-haul network.

As an ambassador of its country, Brussels Airlines brings the world to Belgium and the best of Belgium to the world, among others through collaborations with Belgian Star Chefs, Belgian culinary products and the Belgian Icons, specially painted aircraft that honour a Belgian iconic person, team or event to promote Belgian culture worldwide.

More information on brusselsairlines.com 


About Star Alliance

The Star Alliance network was established in 1997 as the first truly global airline alliance, based on a customer value proposition of global reach, worldwide recognition and seamless service. Since inception, it has offered the largest and most comprehensive airline network, with a focus on improving customer experience across the Alliance journey.

Overall, the Star Alliance network currently offers more than 10,000 daily flights to almost 1,200 airports in 184 countries.

More information on staralliance.com

Contact

b.house Zone General Aviation - Airport Building 26 1831 Diegem

+32 2 723 89 90

[email protected]

www.brusselsairlines.com