Brussels Airlines introduces new private medical travel companion service

Brussels Airlines introduces new private medical travel companion service

Brussels Airlines is further expanding its range of special assistance services for its customers. Under a new partnership with Medical Travel Companions, Brussels Airlines guests with special needs can now benefit from a personal companion and medical assistance service before, during or after their flight for a fee.

Brussels Airlines has teamed up with Medical Travel Companions to offer a new private concierge and assistance service for travellers with particular needs. The new option, which is available with immediate effect, offers a selection of individualized service packages which the Brussels Airlines customer can book along with their flight to meet their specific special requirements.

The new service will provide the traveller with a qualified companion such as a nurse, a paramedic or a physician, depending on the package chosen. The companion assigned will not only provide assistance in case of  medical needs: they will also support the traveller on request for desired services before, during and after their flight – in the present times, for example, by accompanying them to a PCR test.

“At Brussels Airlines we want to make travel more accessible by continuously improving our services. With this personal medical assistance service, we can give passengers with special needs the possibility to travel with peace of mind.”

  • Frederic Dechamps, Head of Sales Belgium for the Lufthansa Group

The new service aims at a broad target group such as families with young children, senior citizens and passengers with reduced mobility or medical issues who need assistance during their journey or are seeking more travel autonomy on their trip. The fees for a medical travel companion depend on the services requested and range from around EUR 450 to EUR 2,900. Further details on the offer can be viewed via the following link: brusselsairlines.com

Together with the Lufthansa Group airlines Austrian Airlines, Lufthansa and SWISS, Brussels Airlines belongs to one of the only western airlines to offer this service.

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About Brussels Airlines

Brussels Airlines is Belgium's national airline, connecting the capital of Europe to more than 70 destinations, whereof 15 in Africa, the continent that Brussels Airlines carries closes to its heart. Moreover, Brussels Airlines offers 60 destinations in Europe, 2 in North America and Tel Aviv. The company employs 3,100 employees and operates 38 aircraft.

In view of the global coronavirus pandemic, Brussels Airlines has committed itself to the strictest health safety measures in aviation worldwide, following the recommendations of EASA (European Air Safety Agency). Since the outbreak of the coronavirus, the Belgian airline operates an adapted flight schedule that is based on market demand and that takes into account the travel restrictions of the different authorities.

Thanks to its no-compromise positioning, Brussels Airlines combines competitive all-flexible fares with  the highest service quality. With yearly changing Belgian Star Chefs, its wide offer of Belgian food and drinks and the six Belgian Icons, Brussels Airlines is acting as a real ambassador of its country, bringing the world to Belgium and the best of Belgium to the world.

Creating over 40.000 direct and indirect jobs, Brussels Airlines plays an important role in the Belgian economy and is part of Belgium's second largest economic engine: its hub at Brussels Airport. In 2019, the airline transported over 10 million passengers to, from and via Brussels Airport.

Brussels Airlines offers cargo capacity on all its flights, commercialized by Lufthansa Cargo. The airline also handles the daily maintenance of its aircraft fleet.

Brussels Airlines is one of the four Lufthansa Group network airlines (Austrian, Brussels Airlines, Lufthansa and Swiss) and member of Star Alliance. The company was founded in 2002 and is 100% owned by Deutsche Lufthansa AG.

More information on brusselsairlines.com 

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